You don’t expect anything to go wrong when you’re on vacation, but life happens. Our first small emergency, fortunately for us, took place in Cagliari in Sardinia. When I did my usual morning tooth flossing, I felt one of the caps on my front tooth come off. I have caps on my two front teeth after I fell flat on my face about seven years ago. The bond is supposed to be fail safe, however, mine gave out. Needless to say, I was horrified that I would look like one of the old hags from Macbeth for days or even weeks.
The Dentist Office
Luckily, we were staying at a B&B with our wonderful host, Sara. She said she knew the right dentist and would call and arrange an appointment as soon as she could. It was our last day in Cagliari and I was nervous about getting the tooth fixed in time. But Sara returned after breakfast and had arranged an appointment for noon. We took the bus and found the building easily.
When we arrived at the office, everyone (the receptionist, assistant and doctor) knew about my problem and were ready to help. The dentist, Simone Deliperi, was born and educated in Cagliari, but he got his specialist training at Tufts University in Boston. Not only did he have an ultra-modern and efficient office, but he also spoke perfect English and was absolutely charming. In less than forty-five minutes, I was good as new. Everyone was so kind and personable that we were all doing the double kiss when we said our goodbyes. Even the cost was reasonable, in our estimation—100 euros.
Good as New
The second small mishap took place in Rome. On our first night, Bob fell on his face and broke his glasses. He was very lucky that he didn’t hurt himself—just his pride. The cobblestone sidewalks can be tricky at night and it didn’t help that there was a deep divot in the sidewalk due to missing stones. Fortunately, only part of one frame broke and the lenses were OK.
A minor bruise
The next morning we received good advice from Yuli, at our B&B (The Beehive). Since we were so close to Termini Train Station, we had several optical stores to choose from. At 8 a.m. most of the shops in Termini are open, so we took in the glasses and they were fixed by 8:30. The optometrist also noticed that the two plastic end parts that protect the ears were quite old and brittle, so he also replaced those. The grand total for the repair was 10 euros.
It’s always more stressful to have sudden changes or emergencies in a foreign country. But when you are in Italy, people are usually eager to help and they genuinely take pride in solving problems. Italy has it’s problems. For instance, currently, it’s without a real government. Yet, what we don’t hear about, is how the average small business person is hard working, talented and often quite generous with his customer service.